Legal

Legal Overview

Understand your rights and our commitments. We believe in transparency and clear communication about how we handle data and provide our services.

Quick Summary

What We Do

Spoks provides email and SMS marketing tools for Shopify stores, acting as both a service provider and data processor depending on the context.

Your Rights

You have comprehensive rights over your data including access, correction, deletion, and portability under GDPR, CCPA, and other applicable laws.

Our Commitment

We implement strong security measures, maintain transparency about our practices, and comply with international privacy regulations.

Contact Us

Questions about our legal terms? Contact us at privacy@spoks.com

Legal Documents

Terms and Conditions

Last updated: June 20, 2025

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Complete terms governing your use of the Spoks platform, including user obligations, service availability, and licensing terms.

Key Topics Covered:

  • Service usage guidelines
  • Account management rules
  • Intellectual property rights
  • Payment terms and refunds

Privacy Policy

Last updated: June 20, 2025

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How we collect, use, store, and protect your personal data in compliance with GDPR, CCPA, and other privacy laws.

Key Topics Covered:

  • Data collection practices
  • Your privacy rights
  • Cookie usage
  • Data security measures

Data Processing Agreement

Last updated: Current

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Legal framework for processing personal data when Spoks acts as a data processor for EU/EEA customers.

Key Topics Covered:

  • GDPR compliance framework
  • Standard Contractual Clauses
  • Data processor obligations
  • International data transfers

Important Notes

Automatic Application: The Data Processing Agreement automatically applies to clients processing EU/EEA personal data.

Updates: We'll notify you at least 30 days before any material changes to these documents take effect.

Questions: Contact our privacy team at privacy@spoks.com for clarification on any legal matters.

Jurisdiction: Different jurisdictional rules may apply based on your location and the type of data being processed.

Need Help Understanding Our Legal Terms?

We're here to help. Our team can answer questions about privacy, data processing, or any other legal matters.

Contact us: privacy@spoks.com